Jay was very quick to call me back and we made an appointment for a week later. He was a little late on the day, but kept me informed well in advance. I’m very happy with the work that was done and the resulting look of the tree that was pruned. They were very particular and did a great job on clearing up afterwards. Also, they were very friendly, helpful and polite. I would definitely use them again, and have no hesitation in recommending them.